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Joint Financial Intelligence Unit Financial Services and the Treasury Bureau
 

Online Functions for Money Service Operators (MSOs)

  • Create User Account
  • User Login
    • Apply for MSO Licence
    • Apply for renewal MSO Licence
    • Apply for Approval in respect of Persons Proposing to become Licensee's Partners / Directors / Ultimate Owners
    • Apply to add New Premises for Money Service
    • Periodic Return for Statement of Transactions
    • Enquire about application status
    • Re-submit supporting documents
Latest News
  • 31/08/2018
    The Money Service Supervision Bureau of the Customs and Excise Department is going to organize three half-day seminars on 2 Oct 2018 and 8 Oct 2018 (pm) for Money Service Operator (MSO) in order to strengthen the participants’cognition on the MSO licensing requirements the importance of risk identification and ongoing monitoring; introduce the "Cross-boundary Movement of Physical Currency and Bearer Negotiable Instruments Ordinance; enhance participants’understanding of the statutory obligations and practices of suspicious transaction reporting; and examine the vulnerability of the MSO sector by making reference to the recent telephone scams. For enrolment, please visit "Publications and Notices".

    01/03/2018
    The Anti-Money Laundering and Counter-Terrorist Financing Ordinance (“AMLO”), Cap. 615 Laws of Hong Kong, came into operation on 1 March 2018. Consequently, the Guideline on Anti-Money Laundering and Counter-Terrorist Financing (For Money Service Operators) has been amended and uploaded onto this website. Under the newly-added provision of Section 39A in the AMLO, a money service operator (“MSO”) must display the original of its MSO licence in a conspicuous place at the premises specified in the licence. To dovetail with the amendment Ordinance, the Customs and Excise Department shall issue revised licences to all the MSOs’ licensed companies and their branch(es). Individual licensee will be notified by letter about the detailed arrangement of replacement and collection of the MSO licence(s) at office of the Money Service Supervision Bureau of this department.

    29/05/2017
    On 5 June 2017, the Money Service Supervision Bureau (MSSB) of Customs and Excise Department will be moved to Units 1218 – 1222, 12/F, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay, Kowloon. For enquiry, please call the MSSB at (852) 2707 7837 or by fax (852) 2707 7838.

    01/03/2017
    With effect from 21 March 2017, computers with operating system version Windows XP will no longer be supported for accessing the Money Service Operators Licensing System.

    26/08/2015
    On 28 August 2015, the Customs and Excise Department will introduce a mobile version of the Online Register of Licensees which enables the public to check information of the Money Service Operator Licensees through their mobile devices.

    30/09/2012
    On 30 September 2012, the Money Service Operators Licensing System commences to provide comprehensive electronic services. The features include user-friendly online applications for the grant/renewal of money service operator licence, addition of directors/ultimate owners/partners or new business premises, submission of periodic returns; online enquiry of application result/progress and inspection of the register of licensees.

    10/09/2012
    The CCE has authorized officers in this department to process MSO licence applications, conduct compliance inspection and investigation on the MSOs in connection with requirements under the AMLO.

    01/04/2012
    The Anti-Money Laundering and Counter-Terrorist Financing (Financial Institutions) Ordinance, Chapter 615 (AMLO) came into operation on 1 April 2012. Under the AMLO, a person who wishes to operate a remittance and / or money changing service (i.e. money service as defined under the AMLO) is required to apply for a licence from the Commissioner of Customs & Excise (CCE). Operating a money service without obtaining a money service operator licence from the CCE is an offence and liable to conviction of a fine of $100,000 and imprisonment for six months. Under the AMLO, the CCE is the relevant authority to regulate Money Service Operators (MSOs) (i.e. Remittance Agents and Money Changers) and supervise licensed MSOs' compliance with the customer due diligence and record-keeping obligations and other licensing requirements, as well as combating unlicensed operation of money service.

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